Chapter 17 - Cole’s locker-room rule More trainees began talking.

Petty Officer Cole had a phrase:
Handle it at the lowest level.
That phrase is useful in competent organizations.
It means:
Do not escalate every minor issue unnecessarily.
Solve problems close to where they occur.
Cole’s version had changed.
A recruit complained that Jake repeatedly took protein bars from his locker.
Cole said:
“Handle it at the lowest level.”
The recruit confronted Jake.
Jake laughed.
Nothing changed.
Another recruit reported Ethan shoving him during laundry detail.
Cole said:
“Work it out.”
No documentation.
No follow-up.
The result was predictable.
“Lowest level” became:
Nobody above cares.
May you like
That was not what leadership doctrine meant.
That was abandonment disguised as efficiency.
Related Stories