Chapter 6 - THE COMPLAINTAfter landing, an airline station manager met us at the jet bridge.
Not because Captain Callahan demanded an arrest.
There was no arrest.
Seat assignment disputes are not criminal cases.
The manager apologized.
Offered transport assistance.
Asked whether I would provide a statement.
I did.
Maya sat beside me coloring.
I described:
The confirmed tickets.
Dalton’s instruction.
My question.
His repeated demand.
The presence of Richard.
My cane.
The carry-on.
Nothing more.
The manager asked:
“Did Mr. Dalton reference your disability?”
“No.”
“Your veteran status?”
“No.”
“Your daughter?”
“He said, ‘Take your daughter and move to the back.’”
“Did he explain why you were selected?”
“No.”
That distinction mattered.
I did not know whether I had been targeted because of my cane.
Because of my ticket type.
Because I was traveling with a child.
Because Dalton thought I was less likely to complain.
Or because a computer told him to.
The station manager said:
“We’ll review.”
I had heard that sentence in military investigations and hospital billing offices.
May you like
It meant:
Maybe.
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